Returns & Exchanges
At Momentum Watches, we stand by the precision and craftsmanship of our timepieces. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the watch in its original presentation box, including all warranty cards, manuals, and protective films to ensure a full refund.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our horologists verify the condition of the returned timepiece, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing